ONLINE PRIVACY POLICY AGREEMENT
Last Updated: June 3, 2021
Bill's Service respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your:
- Name;
- Email address;
- Telephone number;
- Information submitted through website contact or inquiry forms;
- Information about your vehicle or requested services; and
- Other information you choose to provide when contacting or doing business with us.
Our website may also automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.
How We Use Your Information
We may use information we collect to:
- Respond to inquiries and requests;
- Schedule or discuss appointments and services;
- Provide estimates, service information, and customer support;
- Communicate with you regarding work being performed or services you have requested;
- Operate, maintain, secure, and improve our website;
- Understand how visitors use our website;
- Maintain appropriate business records;
- Comply with legal obligations; and
- Send marketing or promotional communications when you have provided appropriate consent.
- Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, understand website traffic and usage, and improve the visitor experience.
We may use third-party analytics or website service providers that process limited information on our behalf. These providers may use cookies or similar technologies according to their own privacy practices.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
Text Messages and Communication Consent
If you choose to opt in to text/SMS communications from Bill's Service, we may use the telephone number you provide to send communications consistent with the consent you have given us.
Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance or contact us directly.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
For additional information regarding how we obtain and document communication consent, please review our Opt-In Policy.
Sharing of Information
Bill's Service does not sell or rent your personal information.
We may share information with service providers that perform legitimate business functions on our behalf, such as website hosting, website analytics, email delivery, communications, or other technology services. These providers are permitted to use information only as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes;
- Protect the rights, property, or safety of Bill's Service, our customers, or others;
- Investigate suspected fraud, abuse, or security incidents; or
- Complete a business transaction involving the sale, transfer, or reorganization of all or part of the business.
SMS opt-in consent and mobile information will not be shared with third parties for their own marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and service records, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us.
You may opt out of marketing emails using the unsubscribe instructions contained in the communication, when available, or by contacting us.
You may opt out of text/SMS communications by replying STOP to a text message.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
Third-Party Websites
Our website may contain links to websites operated by third parties. Bill's Service is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, or applicable requirements. The updated policy will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Bill's Service
592 Nazareth Pike
Nazareth, PA 18064
Phone: 610-746-0602
Email: billservice@verizon.net